When an account is hacked or disabled, many people post about it or search for help. Within minutes, fake "recovery experts" often reply in the comments or send direct messages. Consumer groups such as the Better Business Bureau warn people not to pay strangers who promise to recover social media accounts.
Common warning signs
- They ask for your password, a login or verification code, or your backup codes.
- They promise a guaranteed result, or claim to have a contact "inside" Meta, TikTok or Google.
- They contact you first, in comments or DMs, right after you post about your problem.
- They ask for payment in crypto or gift cards, or for more money after you have paid.
- They pretend to be the platform's support team, often with a logo and a "verified" look.
Fake "copyright" and "violation" messages
A common trick is a message saying your account will be deleted for a copyright or policy violation unless you "appeal" through a link. The link leads to a fake login page that steals your password. Platforms show real warnings inside the app, in your account status or support inbox, so check there instead of clicking links in messages.
What legitimate help looks like
- It uses the platform's own official recovery, appeal and verification processes.
- It is honest that only the platform can decide, and that no outcome is guaranteed.
If you are not sure whether a message or offer is real, send us a screenshot and ask us.
